Curriculum Vitae Julius A. (Jay) Kaplan, M.D.

Below is a partial CV. Please contact us if you want the full version.

EDUCATION

M.D. 1971 - 1975 Harvard Medical School
Boston, Massachusetts
A.B. 1967 - 1971 Harvard University
Cambridge, Massachusetts
Cum Laude in Social Studies
Special emphasis in Social
Psychology and Education
  1967 Isidore Newman School
New Orleans, Louisiana
Valedictorian

HONORS

  • National Merit Scholar - 1967

  • Alpha Omega Alpha Honor Medical Society
    Harvard Medical School, 1975

  • Harvard Medical School Commencement Speaker - 1975

  • Upjohn Award for the Outstanding Intern/Resident at University of California, Davis, Sacramento Medical Center 1975 - 1976

  • Selection as one of the 50 upcoming Young Leaders in Sacramento, by Sacramento Magazine - February, 1978, featured in article on "Sacramento's Best and Brightest"

  • Society for Humanized Birth Award, for promoting family-centered humanized birth in Sacramento and the Northern California area, June, 1979

  • Election as Fellow of the American College of Emergency Physicians, September, 1986

  • American College of Emergency Physicians (ACEP)
    Rookie of the Year Faculty recognition award
    September 1996

  • American College of Emergency Physicians (ACEP)
    James D. Mills Memorial Lecturer, ACEP Scientific Assembly
    October 1999

  • New Jersey Chapter, American College of Emergency Physicians Meritorious Service Award, January 2001

  • New Jersey State Society of Physicians Assistants, 2001 Physician of the Year, February 2001

  • Humanity in Medicine Paul S. Rhoads, M.D., Memorial Lecturer, Reid Hospital & Health Care Services, Richmond, IN, October 2001

  • American College of Emergency Physicians (ACEP) 2002-2003 Outstanding Speaker of the Year, received Boston, MA, October 2003

  • Studer Group Physician Fire Starter Award, June 2007

  • Elected to the American College of Emergency Physicians National Board of Directors for 3 year term, October 2009; Re-elected for 2nd 3 year term, October 2012

  • Emergency Medicine Foundation: Chair-Elect 2011; Chair 2012; Immediate Past-Chair 2013. EMF Board of Directors 2011-2013

  • Grace Humanitarian Award for Compassionate and Humanitarian Care in the Emergency Care Setting, awarded by the Thomas Jefferson University Hospital Department of Emergency Medicine, January 2011

  • Senior Assistant Editor for Strauss and Mayer's Emergency Department Management textbook, published December 2013

  • American College of Emergency Physicians (ACEP)
    Colin C. Rorrie Memorial Lecturer, ACEP Scientific Assembly
    October 2011

  • Honorary Medical Staff Member, Shepherd Health Brain Injury and Spinal Cord Injury Center, Atlanta, GA, January 2013

  • Studer Group Pillar Award for Excellence in Service, January 2014

  • Outstanding Leadership in Emergency Medicine award
    University of Maryland Emergency Medicine Residency program
    August 2014

  • American College of Emergency Physicians (ACEP)
    James D. Mills Memorial Lecturer, ACEP Scientific Assembly
    October 2014

  • Elected President-Elect American College of Emergency Physicians
    October 2014

  • Inaugurated as President, American College of Emergency Physicians
    October 2015

  • Immediate Past President, American College of Emergency Physicians
    October 2016

  • Robert S. Daniels Lectureship in Medical Education, LSU School of Medicine New Orleans
    April 2018

  • Art submission (Poem – "She Knows You Are Coming") chosen to be part of the National Academy of Medicine Art Exhibit at the Action Collaborative on Clinician Well-Being and Resilience meeting
    May 2018, and the online and traveling exhibit thereafter.

  • Letter of Commendation from the American College of Emergency Physicians, September 2018

  • Honorary Membership, Emergency Medicine Residents Association, October 2018

ADDITIONAL TRAINING

  • Residency Training and Fellowship in Family Practice, University of California, Davis, Sacramento Medical Center, June 1975 through May 1979.

  • Training in Movement and Theater as healing arts, with Gabrielle Roth, prominent creative movement/theater arts teacher and author, Red Bank, NJ and New York, NY, 1977-1984;

  • Training in the Meisner technique of acting at the Philip Gushee Acting Studio, New York, NY, 1985-1988

LICENSES

  • Licensed to practice medicine in the state of California
    #G32176 (active)

  • Licensed to practice in the state of Louisiana
    #301630 (active)

  • Licensed to practice medicine in the state of Arizona
    #29272(inactive)

  • Licensed to practice medicine in the state of New Jersey
    #MA36961 (inactive)

SPECIALTY BOARD CERTIFICATIONS

  • Board Certified in Emergency Medicine by American Board of Emergency Medicine, March, 1986; Re-certified 1995; Re-certified 2005, Re-certified 2014.

  • Board Certified in Family Practice by American Board of Family Practice, 1978. Re-certified, 1987, 1995, 2002 (not current)

CURRENT HOSPITAL AFFILIATIONS

University Medical Center New Orleans
2000 Canal Street
New Orleans, LA 70112
November 2017 – Present

Touro Infirmary
1401 Foucher St.
New Orleans, LA 70115
December 2017 – Present

CURRENT ORGANIZATIONAL AFFILIATIONS

  • Member, American College of Emergency Physicians
  • Member, Society of Academic Emergency Medicine
  • Member, Physicians for Social Responsibility
  • Member, American Medical Association
  • Member, Orleans Parish Medical Society

PROFESSIONAL ACTIVITIES, CURRENT

  • Medical Director of Care Transformation, LCMC Health, New Orleans, LA, January 2018 – present

  • Clinical Associate Professor of Medicine, Section of Emergency Medicine, LSU Health Sciences Center; Faculty and practicing clinician, LSU Emergency Medicine Residency, University Medical Center New Orleans, November 2017 – present

  • Member, National Academy of Medicine Action Collaborative on Clinician Well-Being & Resilience, member Conceptual Model Working Group (November 2016-present) and E&M Working Group (May 2018 – present)

  • Participant , ACGME Symposium on Physician Well-Being, November 2016 – present

  • Consultant on Service Excellence in Health Care, Emergency Department Operations, and Aligning Physicians to Service Excellence Initiatives, December 1998 - present

  • Clinical Practice Emergency Medicine, July 1979 - present

  • National Faculty, American College of Emergency Physicians, Dallas, TX, 1995 - present

  • Consultant in Medical/Legal Issues and Risk Management, 1984 - 2012, 2018 - present

PROFESSIONAL ACTIVITIES, PAST

  • Officer - Medical Staff, Saint Barnabas Medical Center, April 1992 - April 2001; Chief of Staff April 1999 - April 2001.

  • Vice President, Medical Affairs, Emergency Medical Associates, Livingston, New Jersey, August 1994 - August 1997; Regional Vice President, August 1997-April 2001.

  • Medical Director, MICU (Mobile Intensive Care Unit), Saint Barnabas Health Care System, and Assistant Medical Director, Burn Transport Service, Saint Barnabas Medical Center, Livingston, New Jersey, 1982-1998. Member, New Jersey State Advisory Committee, Mobile Intensive Care Units, 1982-1998

  • Chairman, Emergency Services, Saint Barnabas Health Care System, Livingston, New Jersey, July 1998 - March 2001

  • Chief Medical Officer, MedAmerica, Livingston, New Jersey, August 1998 - April 2001

  • Chairman, Department of Emergency Medicine, Saint Barnabas Medical Center, March 1985 - April 2001

  • Clinical Assistant Professor in Emergency Medicine, Mount Sinai School of Medicine, 2000 - 2001

  • Chair or Co-Chair, Wellness Section, (national) American College of Emergency Physicians, October 1999 - October 2003

  • Councilor/Alternate Councilor, American College of Emergency Physicians, October 1999 - October 2009

  • Member, National ACEP committees: Wellness (October 2004 - October 2007); EM Practice Management (October 2006 – October 2009); Council Steering (October 2006 - October 2008)

  • Vice President, Emergency Services, Arizona Region, Banner Health System, Phoenix, Arizona, May 2001 - August 2002

  • Regional Director, Sutter Region, California Emergency Physicians Medical Group, November 2004 - September 2006

  • Interim Medical Director, Sutter Delta Medical Center, September 2005 - March 2006

  • Director of Service and Operational Excellence, CEP America, September 2006 - present (Director of Service Excellence, California Emergency Physicians Medical Group, July 2003-August 2006)

  • Medical Director, Studer Group, January 2001 - April 2016.

  • National Faculty, American Academy of Emergency Medicine, 2004-2008

PRESENTATIONS

Within the past 5 years, presentations have been given on the following topics:

  • Burnout & Resilience – Regaining the Joy in Medicine

  • Is a Little Change Enough? – Innovation, Imagination and Inspiration

  • Nurses Are from Saturn, Physicians from Jupiter, Administrators from Mars – How Can We Speak the Same Language?

  • Driving Hospital Quality – Six Sigma, LEAN, QA and PI

  • Containing Cost While Providing Prudent Care

  • Leadership and Accountability - Bridging the Gap between Idea and Implementation

  • Mission Possible: Engaging Physicians in Service and Operational Excellence

  • Practicing Excellence – How to Give Great Care and Feel Better at the End of Your Day

  • The Future is Ahead of Schedule – What Brought Us to This Dance is Not Getting Us into the Next One

  • The Future is Ahead of Schedule – Quality, Service & the Bottom Line

  • The ABC’S of HCAHPS and Other Health Care Acronyms

  • Up-Front and Back-End Tactics to Reduce Patient Crowding in the ED and the Hospital

  • Leadership and Accountability – How to Inspire Change and Avoid Madness

  • It's not about satisfying patients . . . It’s about creating Memorable Experiences?

  • Health Care Reform – Understanding Government Measures of Quality

  • Speaking Like a Pro – Tactics to Give Great Presentations

  • Risk Management – Avoid Getting Sued

  • This is the Age of Brand You – How to Get the Job You Want Where You Want It

  • Optimizing Flow in the ED

  • Time Management-Lessons From the Business World

  • Journey to Excellence - Leadership’s Role and Responsibility

  • Physician Satisfaction - The Competitive Advantage

  • Service and Quality, People and Process - How to Make Your Department (and Your Hospital) a Great Place

  • Clinical Quality and Service Excellence - Can You Separate the Two?

  • Getting Better Faster than the Other Guy - How to Astonish Your Patients, Your Staff, and Your Medical Staff

2017

  • Hendrick Health (Abilene, TX) – medical staff leadership retreat

  • Virginia Commonwealth University Health (Richmond, VA) – medical staff training

  • Quorum Health Care (Nashville, TN) – physician leadership training

  • U.S. Army Medical Department Executive Directors Skills Course (San Antonio, TX)*

  • Adventist Sonora Regional Medical Center (Sonora, CA) – medical staff leadership

  • Emergency Medicine Associates (Baltimore, MD) – ED physician leadership training

  • Texas Care Alliance (Dallas, TX) – physician leadership training

  • North American Partners in Anesthesia (Melville, NY) – medical staff leadership training#

  • LCMC Health (New Orleans, LA) – Nursing Leadership Symposium

  • Bon Secours Health System (Richmond, VA) – physician leadership training

  • Integris Health (Oklahoma City, OK) – ED Leadership training

  • William Beaumont Army Hospital (El Paso, TX) – physician/clinician training

  • Sharp Health System (San Diego, CA) – physician leadership training

  • WellStar Health System (Atlanta, GA) – emergency medicine leadership training, with focus on the patient experience

2016

  • Facey Medical Group (Mission Hills, CA) – medical staff training

  • New Hanover Regional Medical Center (Wilmington, NC) – medical staff training

  • Williamson Medical Center (Nashville, TN) – medical staff retreat

  • Martin Army Community Hospital (Fort Benning, GA) – service excellence training

  • Aurora Health (Milwaukee, WI) – medical staff retreat

  • Hawaii Pacific Health (Honolulu, HI) – physician leadership and service excellence training#

  • University of Hawaii School of Nursing (Honolulu, HI) – Dean's lecture

  • Christus St. Vincent Medical Center (Santa Fe, NM) – medical staff training

  • North American Partners in Anesthesia – medical staff leadership training#

  • Morton Plant Meese Health System (Tampa, FL) – medical staff training

  • Health Care Financial Management Association (New Orleans, LA) – Dixie Institute

  • Archbold Medical Center (Thomasville, GA) – medical staff training

  • Adventist Medical Center (Portland, OR) – medical staff training

  • University of South Indiana (Evansville, IN) – teamwork and service excellence training

  • Roper St. Francis Medical Center (Charleston, SC) – medical staff training

  • Army Medical Department Executive Directors Skills Course (San Antonio, TX)*

  • University of Maryland Rehabilitation and Orthopedic Institute (Baltimore, MD) – medical staff training

  • Aspirus Health (Medford, WI) – medical staff and management training

  • National Association of healthcare Access Management (New Orleans, LA) – annual meeting

  • Oticon USA (Scottsdale, CA) – medical staff and team training

  • US Army Surgeon General Command Team Leader Development Training Session (San Antonio, TX) – leadership training

  • Mount Sinai School of Medicine Department of Emergency Medicine (New York, NY) – Faculty Retreat

  • National Medical Association annual meeting (Los Angeles, CA) – Emergency Medicine section

  • Texas Care Alliance (Dallas, TX) – hospital leader and physician leader training

  • University of Pennsylvania Emergency Medicine Residency (Philadelphia, PA) – service and quality training

  • Yale University Emergency Medicine Residency (Mew Haven, CT) – resilience training

  • Blanchfield Army Community Hospital (Fort Campbell, KY) – leadership training

  • Pittsburgh Veterans Administration Hospital (Pittsburgh, PA) – leadership training

  • Missouri Hospital Association (Columbia, MO) – physician leadership training

  • Millenium Health/Physician Group, Fort Myers, FL – physician leadership training

  • Sheridan Healthcare – Annual Leadership Retreat – physician leadership training

2015

  • North American Partners in Anesthesia – medical staff leadership training#

  • Columbus Regional Medical Center (Columbus, IN) – medical staff and ED coaching*

  • St. Joseph's Health System (London, Ontario, Canada) – Physician Leadership Academy

  • Spartanburg Regional Medical Center (Spartanburg, SC) – physician leadership training#

  • Clovis Community Hospital (Clovis, CA) – medical staff training

  • Daviess Community Hospital (Washington, IN) – physician training

  • St. Agnes Medical Center (Fresno, CA) – ED and medical staff training

  • Seton Health System (Austin, TX) – physician leadership training and coaching*

  • Southwest Memorial Hospital (Cortez, CO) – physician leadership training

  • Roper St. Francis Health System (Charleston, SC) – medical staff training#

  • Dignity Health St. Joseph's Hospital (Stockton, CA) – medical staff training

  • Mednax National Medical Group, (San Diego, CA) – physician leadership training

  • Newman Regional Medical Center (Emporia, KS) – medical staff training

  • Mercy Roseburg Medical Center (Roseburg, OR) – medical staff training

  • Sacred Heart Hospital (Pensacola, FL) – ED and medical staff training*

  • Army Medical Department Executive Directors Skills Course (San Antonio, TX)*

  • Premier Health (Dayton, OH) – physician and Board leadership training*

  • University of Alabama Birmingham Medicine (Birmingham, AL) – medical staff training#

  • IPC The Hospitalist Company – medical leadership and physician skills training*

  • Florida Emergency Physicians Medical Group (Orlando, FL) – physician and team training*

  • Ochsner Health System (New Orleans, LA) – physician leadership training

  • Tennessee Hospital Association (Destin, FL) – Trustee education re: physician alignment

  • Cooper Health University Medical Center (Camden, NJ) – training of medical staff & residents

  • OSF Health System (Peoria, IL) – physician/senior leadership education re: physician alignment

  • War Memorial Hospital (Sault Ste. Marie, MI) – medical staff training

  • Medical College of Wisconsin (Milwaukee, WI) – medical staff training

  • Williamson Medical Center (Nashville, TN) – medical staff leadership training

  • Taos Health (Taos, NM) – medical staff, leadership and management training

  • Tift Regional Medical Center (Tifton, GA) – medical staff training

  • Rush Medical College (Chicago, IL) – Emergency Medicine Patient Satisfaction Symposium

  • Denver Health (Denver, CO) – medical staff training

  • Benefis Health (Great Falls, MT) – Emergency Department assessment and coaching

  • Providence Holy Cross Medical Center (retreat Santa Barbara, CA) – medical staff retreat

  • Ireland Army Community Hospital (Fort Knox, KY) – leadership training

  • William Beaumont Army Community Medical Center (El Paso, TX) – leadership training

  • Mayo Health Southwest (Mankato, MN) – medical staff training

  • Emergency Services, Inc. (Columbus, OH) – service and operational excellence for the ED

  • Hawaii Pacific Health (Honolulu, HI) – physician skills and leadership#

  • St. Joseph's Medical Center (Stockton, CA) – medical staff coaching and training*

  • Metroplex Health (Killeen, TX) – Emergency Department assessment

  • Regional One Health (Memphis, TN) – medical staff training

  • Ireland Army Community Hospital (Fort Knox, KY) – leadership training

  • US Army Northern Command (Leesburg, VA) – leadership training

2014

  • St. Joseph's Hospital (Eureka, CA) – medical staff presentation

  • Seton Health System (Austin, TX) – medical staff leadership training#

  • University of Washington Medicine (Seattle, WA) – medical staff training, physician leadership education, emergency department coaching#

  • University of Alabama Birmingham (Birmingham, AL) - medical staff training, physician leadership education#

  • University of Arizona Health Network (Tucson, AZ) - medical staff training, physician leadership education, emergency department coaching#

  • Health Texas Medical Group (San Antonio, TX) – physician coaching, leadership training#

  • Hawaii Pacific Health (multiple sites in Hawaii) - medical staff training, physician leadership education#

  • Adventist Sonora Regional Medical Center (Sonora, CA) – ED coaching#

  • Intermountain Health (multiple sites in Utah) – medical staff training*

  • Clovis Community Hospital (Clovis, CA) – physician and staff training

  • Rideout Hospital (Marysville, CA) – ED training

  • Dignity St. Bernadine Medical Center (San Bernardino, CA) – ED training

  • Portneuf Regional Medical Center (Pocatello, ID) – medical staff leadership training

  • Northwest Community Hospital (Arlington Heights, IL) – medical staff training*

  • Southwest Memorial Hospital (Cortez, CO) – medical staff training

  • L'Hopital Montfort (Ottawa, Ontario, Canada) – general staff training

  • Campbell County Memorial Hospital (Gillette, WY) – medical staff training

  • OSF St. Anthony's Medical Center (Rockford, IL) – ED and medical staff training

  • Hardin Memorial Hospital (Elizabethtown, KY) – medical staff and director/manager training

  • Santa Clara Medical Center (San Jose, CA) – ED training

  • Natividad Medical Center (Salinas, CA) – medical staff training

  • Cox Medical Center (Branson, MO) – ED training

  • Missouri Hospital Association (Kansas City, MO) – hospital leadership training

  • Canadian Society of Physician Executives/Canadian Medical Association (Toronto, Ontario, Canada) Fremont Area Medical Center (Fremont, NE) – physician leadership and medical staff training

  • Army Medical Department (San Antonio, TX) – Executive Directors Skills Course*

  • Medical Center of Lewisville (Dallas, TX) – Board/MEC retreat

  • North American Partners in Anesthesia – medical staff leadership training#

  • Spartanburg Regional Medical Center – medical staff training#

  • Advanced ENT/Hear MD Medical Practice (southern New Jersey) – staff and medical staff training

  • Kansas Medical Society (Overland Park, KS) – physician leadership training

  • Advocate Health (Chicago, IL) – medical staff training*

  • Chatham-Kent Community Health Centers (Chatham, Ontario, Canada) – staff and physician training

  • Pinnacle Health (Harrisburg, PA) – medical staff training

  • American Medical Association (Chicago, IL) – Young Physician Leadership Conference

  • St. Jude Medical Center (Fullerton, CA) – staff and medical staff leadership training

  • Trillium Health Partners (Missasaugua, Ontario, Canada) – Leadership development#

  • Kaiser Permanente San Diego (San Diego, CA) – leadership training

2013

  • Memorial Medical Center (Modesto, CA) – Emergency Department training

  • University Hospital (Augusta, GA) – physician leadership training

  • Southern Illinois University School of Medicine (Springfield, IL) – Clinics training on service and operational excellence

  • Shepherd Health Brain Injury and Spinal Cord Injury Center (Atlanta, GA) – physician leadership training

  • Powell Valley Healthcare (Powell, WY) – physician, staff and leadership training, kick-off of journey to excellence

  • White Plains Hospital Center (White Plains, NY) – physician leadership training

  • Glendale Adventist Medical Center (Glendale, CA) – leadership development

  • US Air Force Base Hospital (Aviano, Italy) – staff education on resilience and burnout

2012

  • Feather River Regional Hospital (Paradise, CA)

  • CHRISTUS St. Vincent Regional Medical Center# (Santa Fe, NM)

  • Palo Alto Medical Foundation (Camino, CA)#

  • Sutter Health System (Sacramento, CA)

  • Palo Alto Medical Foundation (Mountain View, CA)

  • Jefferson Health System (Philadelphia, PA), including the Emergency Department campuses of Thomas Jefferson University Hospital and Methodist Hospital #

  • CHRISTUS St. Vincent Regional Medical Center (Santa Fe, NM) – Emergency Department and Inpatient capacity management and Hospitalists #

  • Rex Healthcare (Raleigh, NC) – Emergency Department, Urgent Care Centers and Inpatient Services#

  • Palomar Pomerado Health System (San Diego, CA) – Medical Staff, Nursing and Administrative Leadership, and Emergency Departments

  • Sutter Health System, Sacramento-Sierra Region (Sacramento and Roseville, CA) – Emergency Departments

  • Corona Regional Medical Center (Corona, CA) – Emergency Department

  • Dominican Hospital (Santa Cruz, CA) – Emergency Department

  • Touro Infirmary (New Orleans, LA) – Medical Staff Grand Rounds

  • Feather River Hospital (Paradise, CA) – Emergency Department and Administrative and Clinical leadership

  • St. Mary's Medical Center (San Francisco, CA) – Emergency Department

  • Magnolia Regional Medical Center (Corinth, MS) – facilitated Medical Executive Committee/Board Retreat

  • St. Francis Hospital (Monroe, LA) – Emergency Department and Medical Staff

  • Glendale Adventist Medical Center (Los Angeles, CA) – Emergency Department and Nursing and Administrative Leadership

  • Mercy Medical Center (Sacramento, CA) – Medical Staff Retreat

  • Piedmont Health System (Atlanta, GA) – Emergency Departments Retreat

  • Flagler Hospital (St. Augustine, FL) – Leader and facilitator of Leadership Development Institute

  • Broward Health, North Broward Hospital (Deerfield Beach, FL) – Medical Staff Annual meeting

  • Rutland Regional Medical Center (Rutland, VT) – Leadership Development Institute for physician leaders

  • University of Washington Health Sciences (Seattle, WA) – Keynote at the Leadership Development Institute

  • Bethesda Memorial Hospital (Boynton Beach, FL) – Medical Staff Annual meeting

  • Marshall Medical Center (Placerville, CA) – Medical Staff/Administration assessment and presentation of findings

  • Memorial Medical Center (Springfield, IL) – Medical Staff Leadership Retreat

  • Mark Twain St. Joseph's Hospital (San Andreas, CA) – Medical Staff Leadership Retreat

  • Olympia Medical Center (Los Angeles, CA) – Leadership session for hospital managers and directors and leaders

  • Regional Medical Center, "The MED" (Memphis, TN) – Leadership Development Institute and physician breakout on Practicing Excellence

  • Oticon National Physician and Administrator Leadership Conference (Scottsdale, AZ)

  • Select Medical, Long term Acute Care Hospital Company, Annual meeting of CEO's and Medical Directors/Annual meeting of CNO's/Annual meeting of CBO's (Atlanta, GA)

  • Georgia Hospital Association keynote (Amelia Island, FL)

  • University of California, San Francisco Medical Center Living Pride Institute Speaker and Co-facilitator (San Francisco, CA)

  • Stony Brook University Medical Center Physician Retreat (Stony Brook, NY) – Faculty

  • Hackensack University Medical Center (Hackensack, NJ) – Medical Staff Engagement and Alignment#

  • Riverside Community Hospital (Riverside, CA) – Medical Staff and Emergency Department

  • Auburn Community Hospital (Auburn, NY) – Emergency Care Unit Site Review

  • Peace Health Southwest Regional Medical Center (Vancouver, WA) – Emergency Department Site Assessment

  • Oklahoma University Medicine (Edmond, OK) – Medical Staff training

  • North Mississippi Health System (Tupelo, MS) – Leadership Development Institute

  • Deaconess Health System (Evansville, IN) – Medical staff and Leadership Development Institute for leaders and managers

  • CGH Medical Center (Sterling, IL) – Medical staff and Leadership Development Institute for leaders and managers

  • Saint Francis Hospital and Medical Center (Hartford, CT) – Emergency Department assessment

  • Barton Health Care (South Lake Tahoe, CA) – Medical staff and leadership training

  • Mercy Folsom Hospital (Folsom, CA) – Medical Staff Retreat

  • Salem Clinic (Salem, OR) – medical staff assessment and training

  • Phoenix Children's Hospital (Phoenix, AZ) – Emergency Department assessment

  • IPC Hospitalists Company National Leadership Conference (Los Angeles, CA)

  • United Regional Medical Center (Wichita Falls, TX) – medical staff presentations and physician leadership training session

  • Saint Francis Health System (Cape Girardeau, MO) – physician leadership training

  • Tri-City Medical Center (Oceanside, CA) – hospital leadership training

  • Regional Medical Center - The MED (Memphis, TN) – physician leadership training

  • Texas Health Resources (Fort Worth, TX) – Emergency Department physician and nurse leadership and operations training

  • Multicare Health System (Tacoma, WA) – physician, senior leadership and Board training

  • Touro Infirmary (New Orleans, LA) – medical staff training; award presentation

TELEVISION APPEARANCES

  • Moderator - Medical Town Meeting Community Health Information Series, Saint Barnabas Medical Center, May 1984-November 1989.

  • Appearance - "Alive and Wellness" - CNBC program hosted by Carole Martin, as an assistant to Gabrielle Roth, on movement as a healing art, March 1995

  • Appearance - "The YMCA Indian Princess Program" - featured with daughters on the program "Family Business, " on the FX channel, July 1996

  • Panelist - Montclair State University Television Program - Carpe Diem, "Managed Care and Medicine, " March 1997

  • Panelist - Montclair State University Television Program - Carpe Diem, "Alternative Medicine," March 1997

  • Panelist - Health Care Town Meeting - "The Effect of Managed Care on Health Care and the Doctor-Patient Relationship, " March 1997

  • Appearance - featured in Fox Newsline segment on "Spirituality in America" highlighting the work of Gabrielle Roth, Sweat Your Prayers-Movement as Spiritual Practice, aired nationally September 1998

  • Panelist - Caucus New Jersey presentation for Public TV, "Health Care Issues and the Media", aired state-wide Oct 1998

  • Appearance - featured in Public Broadcasting System series "Body and Soul" segment highlighting the work of Gabrielle Roth, aired nationally July-August-September 2000

  • Participant – Documentary on the work on the 5 Rhythms Movement work of Gabrielle Roth, produced Fall/Winter 2011

PAPERS

  • Assistant Editor of Strauss & Mayer's Emergency Department Management, McGraw Hill, December 2013. Lead author/co-author of the following chapters: Chapter 6 – Managing Professionals in Organizations: The Role of Physician and Nurse Leaders; Chapter 10 – Customer Service in the Emergency Department; Chapter 13 – Maintaining Personal and Professional Balance; Chapter 28 – ED Infrastructure; Chapter 29 – Patient Throughput-Why It Matters, How It is Done-An Introduction; Chapter 39 – Managing Waits – The Psychology of Waiting; Chapter 67 – Rewarding the Champions, Corralling the Stragglers; Chapter 88 – Equity, Parity and Group Structure.

  • "Wellness, Stress, and the Impaired Physician." Kaplan, J & Weichenthal, L. Rosen's Textbook of Emergency Medicine: Concepts and Clinical Practice, Ron M. Walls, Robert S. Hockberger, Marianne Gausche-Hill, Katherine Bakes, Jill Marjorie Baren, Timothy B. Erickson, Andy S. Jagoda, Amy H. Kaji, Michael VanRooyen, and Richard D. Zane, 9th edition. Published by Elsevier 2013 - ISBN-13: 9780323354790

  • Audio-Digest Emergency Medicine, Volume 30 - Issue 20 - October 21, 2013 - ISSN 0748-8947
    Program Title: Improving Communication among Nurses, Physicians, and Administrators

  • "A Journey to Construct an All-Encompassing Conceptual Model of Factors Affecting Clinician Well-Being and Resilience." Timothy Brigham, Connie Barden, Anna Legreid Dopp, Art Hengerer, Jay Kaplan, Beverly Malone, Christina Martin, Matthew McHugh, and Lois Margaret Nora
    January 29, 2018 | Discussion Paper published by the National Academy of Medicine

  • "A Doctor is a Human Being," Harvard Medical Alumni Bulletin, July/August, 1975

  • "Common Practices and Common Guidelines in Obstetrics - A Non-Interventionist Perspective." Published on the Proceedings of the University of California, Davis Family Practice Network Residents' Research Conference, February 1978

  • "A Homestyle Delivery Program in a University Hospital" Rollins, Kaplan, et al, published by the Journal of Family Practice. July, 1979

  • Engaging Physicians in Service Excellence, Press Ganey Satisfaction Monitor, August/September 2004

  • "Coping with Unanticipated Personal Emergency," Chapter 64, Emergency Medicine: The Medical Student Survival Guide. Ed. by Harkin K and Cushman J. EMRA 2007

  • The Effects of Emergency Department Rounding on Patient Safety and Satisfaction, Meade, C.M., Kennedy, J., Kaplan, J., Journal of Emergency Medicine, 38 (5), p.666-674, Jun 2010

FUll CV available upon request.